What types of yoga services does Maple Lotus Yoga offer at the studio?

Maple Lotus Yoga offers a range of studio-based yoga services, typically including group classes, beginner-friendly sessions, and more focused practices such as gentle flow or restorative yoga. The goal is to give students a clear path whether they are looking for an accessible class, a steady practice, or something more calming and supportive.

What is usually included when I book a yoga class at the studio?

A studio class usually includes guided instruction, a planned sequence of postures, breathing work, and time for relaxation at the end. Depending on the class format, the studio may also provide mats or props, while some sessions may encourage students to bring their own basics for comfort.

How is pricing usually set for yoga classes at Maple Lotus Yoga studio?

Pricing is typically based on the type of class, the length of the session, and whether it is offered as a drop-in, class pass, or private booking. If a class needs a smaller group size, special setup, or an outside location in Canada, that can also affect the final quote.

What factors can change the cost of a yoga booking?

Several practical details can shape the price, including the number of participants, the class format, travel time, and any custom requests for the session. For studio bookings, peak times and longer sessions may cost more, while recurring visits or bundled sessions are often quoted differently from one-time classes.

How can I contact Maple Lotus Yoga to get started?

You can reach the studio through the contact form on the website, by email, or by phone if a number is listed. When you write in, include a little context about your goals, your experience level, and any questions you have so the team can point you in the right direction.

Privacy Policy

Effective Date: July 24, 2026

1. Introduction and Company Information

This Privacy Policy explains how Maple Lotus Yoga Inc. collects, uses, discloses, stores, and protects personal information in the course of providing yoga-related services, classes, workshops, memberships, events, online content, and related customer support. This policy applies to information collected through our website, by email, by phone, in person, and through any other interaction with us.

Maple Lotus Yoga Inc. is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia privacy laws.

Operator / Data Controller: Maple Lotus Yoga Inc.
Address: 2453 Boundary Road, Unit 108, Vancouver, BC V5M 4W5, Canada
Email: [email protected]
Phone: +1 (604) 782-4196

2. Data Collection and Processing

We collect and process personal information that is reasonably necessary for our business operations and to provide our services. The types of personal information we may collect include:

Identification and contact information: name, email address, phone number, mailing address, and emergency contact details.
Account and booking information: class registrations, purchase history, attendance records, membership details, and appointment preferences.
Payment information: billing details and transaction records. Payment card data is generally processed by our third-party payment processor and is not retained by us except as necessary for records and fraud prevention.
Health-related information: information you voluntarily provide that may be relevant to yoga participation, such as injury history, limitations, pregnancy status, mobility concerns, allergies, or other wellness considerations.
Website and device information: IP address, browser type, device identifiers, pages viewed, referring URLs, and usage data collected through cookies or similar technologies.
Communications: inquiries, feedback, survey responses, and records of correspondence with us.

We collect personal information directly from you where possible. We may also collect information from authorized third parties, such as payment providers, scheduling systems, analytics providers, and service partners, where permitted by law.

We do not knowingly collect personal information from children under the age of majority without appropriate consent from a parent or guardian, where required.

3. Purpose of Data Processing

We use personal information for the following purposes:

to register you for classes, workshops, events, memberships, and related services;
to manage bookings, attendance, cancellations, waitlists, and account administration;
to process payments, refunds, and invoices;
to communicate with you about services, scheduling, policy updates, and customer support;
to assess participation needs, safety considerations, and reasonable accommodations in our yoga classes;
to improve our services, website, and customer experience;
to send marketing communications, where permitted by law and subject to your consent or applicable opt-out rights;
to maintain security, prevent fraud, and protect our business, users, and staff;
to comply with legal, regulatory, tax, insurance, and accounting obligations; and
to establish, exercise, or defend legal claims.

4. Legal Basis for Processing

Under Canadian privacy law, we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances and, where required, with your knowledge and consent. Our legal grounds for processing may include:

Consent: where you have given express or implied consent for a specific purpose;
Contractual necessity: where processing is necessary to provide requested services or to perform our agreement with you;
Legal obligations: where processing is required to comply with applicable laws or lawful requests;
Legitimate interests / business purposes: where processing is necessary for reasonable business-related purposes, provided such use is appropriate and does not override your rights and freedoms;
Protection of vital interests: in limited cases involving health or safety emergencies.

Where we rely on consent, you may withdraw it at any time subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

We may disclose personal information to third parties only when necessary and appropriate for the purposes described in this Privacy Policy, including:

Service providers: website hosting, email delivery, customer relationship tools, analytics, scheduling, payment processing, cloud storage, and IT support;
Professional advisors: lawyers, accountants, auditors, and insurers;
Authorities: courts, regulators, law enforcement, or other government bodies where required by law or to protect our legal rights;
Business transaction parties: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to appropriate confidentiality protections.

We require third parties handling personal information on our behalf to protect it by contractual and organizational safeguards and to use it only for authorized purposes.

We do not sell personal information.

6. Data Transfer to Third Countries

Some of our service providers may process or store personal information outside Canada, including in the United States or other jurisdictions. In such cases, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities there.

We take reasonable contractual, technical, and organizational measures to ensure that personal information transferred outside Canada receives a comparable level of protection to that required under Canadian law. By using our services or providing personal information to us, you acknowledge that cross-border processing may occur where necessary for service delivery.

7. Storage Duration

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, insurance, or reporting requirements, and to resolve disputes or enforce agreements.

The retention period depends on the nature of the information and our relationship with you. In general:

booking, membership, and customer records are retained for the duration of the relationship and for a reasonable period afterward;
financial and tax records are retained in accordance with applicable law;
health or safety-related information is retained only as long as reasonably necessary for class participation, risk management, or legal purposes;
marketing preference records are retained until you unsubscribe or request deletion, subject to lawful retention requirements.

When personal information is no longer required, we securely delete, anonymize, or de-identify it where appropriate.

8. User Rights

Subject to applicable Canadian law, you may have the following rights regarding your personal information:

Access: to request confirmation of whether we hold personal information about you and to obtain access to it;
Rectification: to request correction of inaccurate, incomplete, or outdated personal information;
Erasure: to request deletion of personal information where permitted by law;
Restriction: to request that we limit the processing of your personal information in certain circumstances;
Data portability: to request a copy of certain information in a structured, commonly used format where applicable and technically feasible;
Objection: to object to certain processing, including some marketing communications or processing based on legitimate interests, subject to legal limitations.

To exercise any of these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable law.

9. Withdrawal of Consent

Where our processing is based on consent, you may withdraw your consent at any time by contacting us or using any available unsubscribe mechanism in our communications. Withdrawing consent does not affect the lawfulness of processing conducted before the withdrawal.

Please note that if you withdraw consent for certain information that is necessary to provide requested services, we may no longer be able to offer those services or maintain your account.

10. Right to Complain

If you have concerns about our privacy practices, we encourage you to contact us first so we can address your concerns promptly and fairly.

You also have the right to file a complaint with the relevant privacy regulator, including the Office of the Privacy Commissioner of Canada, or, where applicable, the Office of the Information and Privacy Commissioner for British Columbia.

Contact details for regulators may be found on their official websites. We recommend contacting us first whenever possible so we can attempt to resolve the issue directly.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse. These measures may include:

access controls and role-based permissions;
secure storage and encryption where appropriate;
firewalls, malware protection, and monitoring tools;
staff privacy and confidentiality practices;
secure disposal of records when no longer needed.

No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

12. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact:

Maple Lotus Yoga Inc.
2453 Boundary Road, Unit 108
Vancouver, BC V5M 4W5
Canada
Email: [email protected]
Phone: +1 (604) 782-4196

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations. When we make material changes, we will take reasonable steps to notify you, which may include posting the updated policy on our website, updating the effective date, or contacting you directly where appropriate.

Your continued use of our services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised policy to the extent permitted by law.

7/24/2026 Home